• Requesting an Hourly Timesheet Edit

    You may be able to request edits to existing time entries on your timesheet. If the feature is enabled in your account, you will see the Edit and Split icons to the right of each record. The Split feature is used when you need to insert an unpaid break into…

  • Signing Your Timesheet

    If you are asked to electronically sign your timesheet: A pen icon will now appear next to the signed records. You may now choose to notify your supervisor that your timesheet has been signed by clicking the Notify My Supervisor My Timesheet is Ready button, which will send them an…

  • Time Off Requests

    Submitting a Time Off Request If time off tracking is enabled for your account, you may submit a time off request by doing the following: If you are a supervisor or administrator, you will not see the Time Off Request option in the left menu. Instead, you will use the…

  • First-Time Login

    To set up your account, your first login must be from the main, desktop version of the website. You can access the desktop version by clicking here to log in: https://secure.timesheets.com(clicking here will open a new browser tab so this page will stay open) Before You Start You will need…

  • Resetting Your Password

    You may reset your own password as long as your userID/email address is valid. If you do not use your email address to log in, please request a password reset from your supervisor. To reset your password: Note that the reset link in the email will expire after 2-3 hours.

  • Re-Send Welcome Emails

    Use this feature to send welcome emails to large groups at the same time. This feature is also useful for manually resetting user passwords when multiple users need their passwords reset. This process will reset passwords and resend the original welcome emails that users receive when their account is new….

  • Global Time Entry

    The Global Time Entry feature allows you to enter records for all users—or a subset of users—simultaneously. This is useful for entering company holidays for eligible employees. Note that this process cannot be reversed unless by individually deleting the records from each user’s timesheet. To use this form:

  • Work Time Calculator

    The work time calculator is a simple tool that can be used to calculate total hours over a given time period without entering records onto a user’s timesheet. To use this form:. Enter the start times and end times for each record. The totals for each record are shown in…

  • Update Multiple User Profiles

    This tool can be used to adjust settings found on the Options tab of user settings for any subset of users or all users at once. Refer to this section of the Help Pages for a detailed explanation of each of these settings. To use this page: Note: The default…

  • Billable/Unbillable Project Time Converter

    This tool allows managers to simultaneously change the status for a group of records to billable or unbillable. This tool also allows you to change the bill rate back to default. To use the converter: Updating Bill Rates for Existing Records It is possible to set the timesheet records to…

  • Comp Time Converter

    This form allows you to convert overtime and/or double time into accrued or compensatory (comp) time. Comp time is stored using one of the three available accrual balances. This allows you the flexibility to add compensatory time to an existing accrual balance like Vacation, or rename an existing accrual category…

  • Geolocation Security Settings

    Overview Our geolocation GPS feature gives employers the ability to capture the locations from which their employees clock in and out when using the mobile site. Managers can then see location information on employee timesheets or run reports to see a map of clock punches over a time period (see…

  • Time Entry Cutoff

    To access  Time Entry Cutoff settings: The Time Entry Cutoff feature can be used to set cut-off dates and timestamps for time and expense entries. If a cut-off date is set, users will be prohibited from using the time entry form to enter records prior to the selected cut-off. You…

  • Assigned Users Page

    Assign Users to Any Supervisor The Assigned Users page is accessed in user settings under the Management Tab for supervisors and administrators. Use this feature to assign your workers to specific managers. To use this feature: Note: When viewing this page, all users are displayed in groups under their current…

  • Account Codes Page

    Assign Account Codes and their Cost Rates to Any User Supervisors can decide which account codes a user may use when they enter and edit time. Supervisors can also assign override cost rates and a default account for every user for all three main features: hourly time tracking, project time…

  • Projects Page

    Assign Projects and Their Bill Rates to Any User Supervisors can decide what projects a user may use when they enter and edit time and expenses. Supervisors can also assign override bill rates and a default project for every user. Default bill rates for each project are shown in the…

  • Customers Page

    Assign Customers to Any User Supervisors can decide what customers an employee may use when they enter and edit time and expenses. Users with a checkmark in the box under the Allow Access column will be able to allocate time and expenses to that customer. To adjust customer list settings for a…

  • Adding New Users

    Add a Single User Import a User List Troubleshooting Imports Email Address Already in Use Email addresses must be unique in Timesheets.com, so if you attempt to upload a user where the email address is already used in the system, you’ll receive an error and the import will not continue….

  • Billing and License Administration

    Billing Billing and related settings can be managed in the Primary Administrator’s (account holders) account. Clients can choose to pay for Timesheets.com on a monthly or annual basis. Monthly billing is by credit card, but clients that pay annually may elect to be invoiced and then pay by check or…

  • Archive Page – Archiving and Reactivating Users

    Deactivating (or Archiving or Deleting) a User When a user account is no longer needed, it should be archived. Archived user time and expense data is still accessible via reports (see “Reporting” below) but some user data, such as user settings, are inaccessible without reactivating the user. Before a user…

  • Changing the Primary Administrator

    Each Timesheets.com account has an owner referred to as the primary administrator. By default, this is the user who initially created and set up the account. All receipts and official communications are directed to the primary administrator, and they are the only user with direct access to payment and subscription…

  • Login Issues

    Users may at times experience difficulties logging into—or staying logged into—their accounts. Please review the solutions below, and if problems persist, feel free to contact us for assistance.  Automatic Logout Try adjusting your automatic logout time limit. If your account remains idle beyond the selected logout time limit, you will…

  • Extended Security Permissions Page

    1. Require supervisor authorization for all hourly time entries and edits by Employee? This setting controls whether hourly time entries (using the manual time entry form) and edits need to be approved by a user’s supervisor before they are paid or archived on the timesheet. (The default setting for new…

  • Schedules Page

    These settings control how the user’s schedule is shared among teammates and dynamically references the user hierarchy on the Dashboard when granting sharing privileges based on the options described below. This image helps describe user levels in the hierarchy as referenced in these instructions. 1. Which higher level users can…

  • Time Off and Accruals Page

    Individual accrual settings are found in employee settings, Options tab, and then the Time Off & Accruals subpage. Settings 1, 2, and 3 correspond to the three accruable time off categories that are set on the Hourly tab of the Company Settings page, setting 3. All three time-off categories have the…

  • Overtime Controls Page

    1. Regular Start Time and Regular End Time Enter the employee’s regular or most common work shift here, and it will form the basis for other Timesheets.com calculations and reports, including: Disabling the clock in/out button Customers who wish to disable the clock in/out button altogether can do so with…